We are looking to recruit a Business Administration Apprentice to join us and provide first-class front-of-house service and support to our Legal teams. We are a successful Law firm in the heart of Chelmsford and this role is an excellent opportunity to gain experience and a qualification in business administration in the Legal sector.

About You

  • This is an extremely busy role so the ability to multi-task and be organised is imperative.
  • Confident, clear and articulate communication skills both orally and in writing.
  • Well presented, appropriate to a professional business environment.
  • Pleasant telephone manner speaks clearly and fluently.
  • Monitors and maintains quality and productivity.
  • Methodical, accurate and consistent even when under pressure.
  • Adapts and fits in well, able to work independently and within a team.
  • Ability to build effective relationships with managers, staff and clients.
  • An awareness of the need for confidentiality.
  • Experience using Microsoft office desirable but not essential.
  • Professional, polite, enthusiastic and welcoming approach.
  • A willingness to assist colleagues and clients to achieve successful outcomes.
  • A proactive approach and the desire to learn.
  • Preferred GCSE grades at A-C/9-4 including English and Maths.

About the Role

In this role you will be based in reception working alongside our senior receptionist and wider support team and whilst undertaking coursework via Chelmsford College, you will also be involved in administrative support for our various Legal departments namely Employment, Conveyancing, Private Client, Family, Commercial and Litigation. Your duties will include but not be limited to the following:-

Reception Duties

  • Meeting and greeting clients and visitors and informing relevant people of their arrival
  • Answering the telephone in a clear and confident manner
  • Taking accurate telephone messages and passing on in a prompt manner
  • Making appointments in the absence of the secretary
  • Ensuring clients’ needs are anticipated and met at all times
  • Ensure the reception and client waiting area is kept clean and tidy
  • Ensure meeting rooms are kept clean and tidy and stocked with stationery and supplies

Administration Duties

  • Managing and processing inbound post. Sorting and scanning on to Osprey document management system.
  • Undertaking file opening and sending initial client letters, completing forms as appropriate.
  • Scanning and photocopying.
  • File closure – ensuring the correct procedures are followed.
  • Typing letters, emails and other correspondence and updating the Osprey case management system.
  • Supporting fee earners in marketing activities including preparation of presentations and assistance with hosting of events/meetings when required.
  • Assisting with maintaining stock supplies for stationery and kitchen area.
  • To be a flexible and supportive member of the team.
  • Assist the Office Manager with various tasks as and when required.

Hours:

Our reception team operate a rota in two shifts the following hours are alternated on a weekly basis 8.30 – 5.00 and 9.30 – 6.00.

Benefits

  • National Apprenticeship hourly rate
  • Pension scheme
  • Professional training and personal development courses as needed to grow as an expert
  • Medicash, Health cash plan
  • Expenses paid for Networking and Corporate events
  • Friendly working environment
  • Team lunches
  • Discounted parking with Q-Park
  • Always an unhealthy amount of cake in the office kitchen

Does this sound like the perfect role?

If so, send your CV and covering letter to HR@backhouse-solicitors.co.uk